Shipping policy
Shipping Policy – TREASURA
Last Updated: June 2026
At TREASURA, we create personalized premium gifts with care and attention to detail. Please review our shipping policy below.
📦 Order Processing
- All orders are processed within 1-3 business days after payment confirmation.
- Personalized/customized products may require 2-5 additional business days for production.
- Orders are not processed on Sundays or public holidays.
🚚 Shipping Time
India Shipping 🇮🇳
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 3-7 Business Days |
| Tier 2 & Tier 3 Cities | 5-10 Business Days |
| Remote Areas | 7-12 Business Days |
Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.
💰 Shipping Charges
- Free Shipping on selected products and promotional offers.
- Shipping charges (if applicable) will be displayed during checkout before payment.
📍 Order Tracking
Once your order is shipped, you will receive:
- Tracking ID via Email/SMS/WhatsApp
- Courier partner details
- Tracking link for real-time updates
🎁 Personalized Orders
As most TREASURA products are customized and made specifically for you:
- Production begins once the order is confirmed.
- Customized orders may require additional processing time.
- Please ensure all photos, names, and personalization details are correct before placing the order.
🚫 Delayed or Failed Deliveries
TREASURA is not responsible for delays caused by:
- Incorrect shipping address
- Customer unavailable during delivery attempts
- Natural disasters or extreme weather
- Courier service disruptions
If a package is returned due to an incorrect address, additional shipping charges may apply.
📦 Damaged Package
If your package arrives damaged:
- Take clear photos of the package and product.
- Contact us within 48 hours of delivery.
- Email us with your order number and photos.
Our team will review the issue and provide an appropriate resolution.
📞 Need Help?
For shipping-related questions, contact us:
TREASURA Customer Support
📧 Email: support@treasura.in
📱 WhatsApp: +91 XXXXX XXXXX
Thank you for choosing TREASURA ❤️
Creating memories, beautifully packaged. ✨